Job · Permanent
Front desk employee.
- Location
- Rotterdam
- Schedule
- 24–32 hours
- Salary
- € 2.500–€ 3.000 gross per month
A personal answer, usually within three days.
A busy practice in Rotterdam-Zuid is looking for a front desk employee for 24 to 32 hours. You are the first face patients see.
What you’ll be doing
You manage the schedule of five clinicians, answer the phone and receive patients.
The morning starts with the phone. Patients call for an emergency, for a check-up or because they want to move an appointment. You find a slot in the schedule, check with a clinician when in doubt and keep an eye on the waiting room in the meantime.
You handle the invoicing and call patients who forget their appointment. After 11.00 it gets quieter. Then you have time for the admin, call-back requests and preparing the next day.
Who this suits
This suits you if you like organising things and stay calm when three things happen at once.
You don’t need to come from dental care. If you have worked at the front desk of a GP, physiotherapist or other healthcare practice, you bring a lot with you. If you would rather have a quiet place with few phone calls, this front desk is too busy for you.
What the practice offers
- Salary between € 2.500 and € 3.000 gross per month on a full-time basis, plus 8% holiday allowance
- 24 to 32 hours a week
- A regular colleague at the front desk
- Induction in the practice software
- Varied work with a lot of patient contact
- Quieter afternoons for admin and call-backs
Education and experience
A vocational (MBO) qualification, for example as a medical assistant, secretarial assistant or dental assistant. Experience in healthcare is a plus. Knowledge of dental treatments isn’t necessary. You learn the terms and the practice software during your induction.
What you bring
You are friendly and clear, even with a patient who is angry about a wait.
You can answer the phone and at the same time let someone at the desk know you will be with them shortly. You keep the schedule tidy, so the clinicians don’t face surprises. And you stay in touch with your colleague at the front desk, so nothing gets left undone.
Honestly: the mornings are busy on the phone. After 11.00 it gets quieter.
Apply for this job.
You get a personal answer — as fast as we can, usually within three days.
Front desk employee € 2.500–€ 3.000 gross per month
Apply