For practices
Seconding front desk staff.
Secondment means: the receptionist is on our payroll and works in your practice.
- Contract
- On our payrollworking in your practice
- Risk
- Not yoursno employer’s or hirer’s liability
- Duration
- Your callby agreement, with no contract you can’t get out of
Why this comes up so often.
You need a receptionist for a longer period, but self-employment isn’t a sustainable arrangement — for instance because they are a fixed part of your rota.
The front desk keeps the practice running: the first face, the schedule and often the difficult phone call too. Yet the role is rarely described well in a job advert.
Honestly: per hour, secondment costs you more than someone on your own payroll. In return, the employer’s risk and the hirer’s liability don’t sit with you, and you can secure someone for a longer period without any debate about the arrangement. Whether that’s worth it depends on your situation — we simply run the numbers with you.
How it works.
We look at the arrangement together
What do you need, for how long, and how many days a week? From that it follows whether secondment is the right arrangement or something else fits better.
We handle the employer side
Contract, salary payments, insurance and sick leave sit with us. We work with an SNA-registered and NEN 4400-1 certified partner.
You get the cover
The person works in your practice and your rota. If anything comes up, you call us — not a payroll department.
Also possible.
Front desk staff, other arrangement
Secondment, other role
Frequently asked questions.
Can’t a receptionist simply work self-employed?
There is no model agreement that fits: the front desk works under your direction and in your rota, which in practice means employment, with a risk of additional tax assessments for the practice. Secondment is the safe route.
Do I carry any risk as the hirer?
No. We work with an SNA-registered and NEN 4400-1 certified partner; payroll tax and social contributions are secured that way. That is exactly why this route exists.
Can someone join our payroll later on?
Yes. Someone can first work through us and join your payroll after an agreed period. What applies to that, we agree beforehand, not afterwards.
How long am I committed for?
That is up to you, in consultation with us. We don’t work with contracts you can never get out of; what we agree is in the quote before you sign.
